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Answers

The questions contractors actually ask.

Not a feature list. The problems that cost you evenings and margin, and what Contrax does about each one. Written by a contractor who had all of them.

Estimating

Why does writing an estimate take a whole evening?

A takeoff eats an entire evening — and you still end up quoting it on the weekend.

Walk the space and talk. Record a video or an audio note. AI writes the scope room by room, prices it off your rate book, and flags what's missing before it goes out.

How do I stop forgetting line items in my quotes?

You forget a line, then eat the cost out of your own margin.

Walk the space and talk. Record a video or an audio note. AI writes the scope room by room, prices it off your rate book, and flags what's missing before it goes out.

Why do I price the same job differently every time?

Two nearly identical bathrooms get priced two different ways.

Walk the space and talk. Record a video or an audio note. AI writes the scope room by room, prices it off your rate book, and flags what's missing before it goes out.

How do I get quotes out before the customer signs with someone else?

The number goes out late and the customer has already signed someone else.

Walk the space and talk. Record a video or an audio note. AI writes the scope room by room, prices it off your rate book, and flags what's missing before it goes out.

Sales and leads

Where should I keep track of leads instead of texts and voicemail?

Leads live in texts, voicemail and a notebook in the truck.

Every lead in one pipeline. Staged, timestamped, and chased automatically. If a lead goes quiet, the follow-up goes out whether or not you remembered it.

How do I stop forgetting to follow up on leads?

The follow-up you meant to do on Tuesday never happened.

Every lead in one pipeline. Staged, timestamped, and chased automatically. If a lead goes quiet, the follow-up goes out whether or not you remembered it.

Somebody called weeks ago and nobody called them back — how do I fix that?

Somebody called three weeks ago and nobody ever called back.

Every lead in one pipeline. Staged, timestamped, and chased automatically. If a lead goes quiet, the follow-up goes out whether or not you remembered it.

How do I make sure the job information is written down before I get to site?

You get to the site and half the information wasn't written down.

Every lead in one pipeline. Staged, timestamped, and chased automatically. If a lead goes quiet, the follow-up goes out whether or not you remembered it.

Running the job

How do I know a job is losing money before it's finished?

You find out a job lost money when the job is already over.

Budget vs actual, live. Every hour, receipt and invoice lands on the job as it happens. Cash flow updates itself, and the documentation is attached where you'll find it.

How do I know what will actually be in the bank in three weeks?

No idea what's actually in the bank three weeks out.

Budget vs actual, live. Every hour, receipt and invoice lands on the job as it happens. Cash flow updates itself, and the documentation is attached where you'll find it.

How do I stop change orders being agreed verbally and never written up?

Change orders get agreed verbally and never written up.

Budget vs actual, live. Every hour, receipt and invoice lands on the job as it happens. Cash flow updates itself, and the documentation is attached where you'll find it.

Where do photos, receipts and approvals go so I can find them later?

Photos, receipts and approvals are scattered across four phones.

Budget vs actual, live. Every hour, receipt and invoice lands on the job as it happens. Cash flow updates itself, and the documentation is attached where you'll find it.

Everything else

How do I keep track of leads without losing them in texts and voicemail?

Leads live in texts, voicemail and a notebook in the truck — and the one you meant to call back on Tuesday never got called.

Every client, every job you’ve done for them, and every lead you haven’t closed yet — one list, staged from first call to signed deal.

How can I write an estimate faster without missing line items?

A takeoff eats an entire evening, you forget a line and eat it out of your margin, and the number still goes out after somebody else already signed the job.

Walk the space and talk. Contrax listens, writes the scope, prices it off your own rate book, and sends a polished PDF the same day.

How do I stop retyping the estimate into a contract and invoices?

The estimate is done at 11pm. Then the contract has to be written, the deposit schedule worked out, and three invoices typed up by hand — and every one is a chance to get a number wrong.

The moment an estimate is built, Contrax writes the contract from it: scope, price, terms, and a payment schedule — deposit, progress draws, final — that you can edit in a click. Send it for e-signature from the same screen. The signed schedule is wired straight to the Invoices section, so each milestone becomes an invoice with one tap, already priced, already dated.

How am I supposed to price consistently when every project is different?

Two nearly identical bathrooms get priced two different ways, because the number lives in your head and your head was tired on Thursday.

One rate book for labour, materials and assemblies, with schedules of values built off it. Price the same job the same way every time.

How do I know how a job is going without phoning the site?

“How’s the Patel job going?” means a phone call to the site, because the plan is on a whiteboard and the progress is in someone’s head.

Break the job into tasks on a timeline — demo, rough-in, drywall, tile, trim — and drop them onto the schedule against the crew. The schedule is the same one the clock-in app shows your crew on their phones. As they finish work they cross tasks off on site, and the timeline updates on your screen while they’re still holding the drill. You see what’s done, what’s late and what’s next without calling anyone.

How do I find out a job is losing money before it is finished?

You find out a job lost money when the job is already over, and half the change orders were agreed standing in a driveway.

Break each job into phases and tasks, watch budget against actual as it moves, and keep the photos and approvals on the timeline.

How do I make sure the crew turns up at the right job with the right information?

The crew shows up at the wrong address, or shows up with half the information because nobody wrote the rest down.

Drag jobs onto the calendar, assign your crew, and they get the address, scope and directions on their phone.

How do I stop chasing paper timesheets every Friday?

Friday afternoon chasing paper timesheets, then guessing which hours belonged to which job.

The crew clocks in from any phone, and their hours flow straight into job costing and payroll.

How do I keep track of crew certifications and tickets before they expire?

A ticket expires and nobody notices until an inspector asks, and the write-up from last spring is in a filing cabinet somewhere.

Crew records, certifications and tickets, documents, write-ups and reviews — all in one place with dates that don’t sneak up on you.

How do I get invoices out faster and actually get paid?

The invoice goes out late because building it is a chore, then it sits unpaid because chasing it is a worse chore.

Build an invoice from the job in seconds, send it, and see exactly who still owes you — with follow-ups that go out on their own.

What do I do with a truck full of receipts?

A shoebox of faded receipts in the truck, and job costs that are wrong because half of them never got entered.

Take a photo of a receipt on site and it files itself — to the right account, on the right job, before you’ve left the parking lot.

Do I still need bookkeeping software if I use construction software?

You’re paying for bookkeeping software, a bookkeeper, and still doing data entry twice.

Every dollar in and out, coded to the right account and job the moment it happens — a full set of contractor books that keeps itself current.

How do I stop rebuilding my HST return from bank statements every quarter?

Quarter-end arrives and you’re rebuilding three months of HST from bank statements, guessing at the meals rule.

Every taxable line tracks your HST by quarter and exports clean for your accountant, plus T5018.

How do I know my real profit and cash position right now, not months later?

No idea what’s actually in the bank three weeks out, and the real margin arrives months late from the accountant.

See profit, cash flow and job costs as they happen — while you can still do something about them.

How do I run payroll without typing the same hours a third time?

Payroll means retyping the same hours a third time, and cash advances get remembered wrong.

Run payroll straight from the crew’s tracked time — no double entry — with advances tracked along the way.

How do I get more work from customers I have already done jobs for?

Marketing is the thing that gets done when work is slow — which is three months after it needed doing. By the time the phone goes quiet it’s too late to start.

Contrax works the customers you already have, because they’re the cheapest leads you will ever get. It knows who you finished a job for, what it was worth and when — so it can ask for a review at the right moment and go back to a client whose kitchen you did four years ago.

Can AI actually help me run a contracting business day to day?

The answer you need is in the system somewhere, but finding it means opening four screens and doing the math yourself.

Ask it anything about your numbers, have it draft your quotes and emails, and let it work the phones.

Every one of these is something that went wrong on a real job. Contrax was built inside a working renovation company in Oshawa, Ontario, and each answer above exists because the problem above it happened first.
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